Data Protection & Privacy Policy
Introduction
The purpose of this Policy is to explain how Debenham Sports & Leisure (DS&L) collects, protects, and uses your personal data. We are committed to ensuring that any personal data supplied by our customers or is otherwise generated by our business activities is collected and processed fairly and lawfully within the requirements of the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).
About cookies
This information is used to analyse overall patterns of website use.
Cookies are tiny software files that are stored on a computer or mobile device when an individual visits a website. Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future. Information on the cookies used on the DS&L website is provided below.
CookieCookie NameDescriptionKWMCCviewed_cookie_policyA cookie used to check if visitors have been made aware of this cookie policy.
Google analytics cookies__utma, __utmb, __utmc, __utmzCookies used to collect information about how our visitors use our site. We use this information to improve your experience. More information can be found here
For more information about the different types of cookie, visit the website: About Cookies website.
Who we are
Debenham Sports & Leisure (DS&L) is committed to protecting and respecting your privacy and security. Whenever you provide us with your personal information via our website, we will treat that information in accordance with this Policy, our terms and conditions and current UK Data Protection legislation.
By using the site and any services we offer via our site, you are agreeing to be bound by this Policy.
Please read the following carefully regarding your personal data and how we will treat it. This Policy may change from time to time, so please check this page periodically.
Debenham Sports & Leisure (DS&L) is a trading name of the company Debenham Village Hall & Playing Field Trust ('DVH&PFT'). We are a registered charity (number 1099705). The registered address is Gracechurch Street, Debenham, Suffolk, IP14 6BL.
If you have any questions about this Policy, you should contact The General Manager on 01728 861101 or by email at [email protected]
How do we collect information from you?
Information you give to us: This could be when you place a booking to hire DS&L facilities, or attend an activity or event.
Information we get from your use of the DS&L website: When you visit the site, we collect various personal data which may include your name, address, contact details, IP address, and information regarding which pages on our website you accessed and when.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
It may be necessary to pass your information to a third party in order to process a service, but we will only share the personal information necessary to deliver the service.
We may use the Email Octopus email marketing platform and/or the Weebly marketing function to keep you up to date with what is happening at DS&L and on occasion create online surveys via Survey Monkey to gain feedback from you regarding the DS&L facilities and activities. This will help us to continue improving the services and facilities we provide for you. Please use the following links to view each of their privacy policies
www.weebly.com/uk/privacy
https://emailoctopus.com/legal/privacy
https://www.surveymonkey.com/mp/legal/privacy-policy/
How is your information used?
We may use your information to:
How long is your information kept for?
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. tax/accounting purposes). We review our retention periods on a regular basis.
Lawful Processing
The following are the grounds we rely on for lawful use:
Consent: we can show that an individual has performed a clear affirmative action (such as saying “yes” to a question or ticking an opt-in box) to allow us to process their personal data for a specific purpose.
Contract: the processing is necessary for a contract we have with the individual, or because they have asked us to take specific steps before entering into a contract.
Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless the interests or rights and freedoms of the individual override those interests
Marketing
We may use your contact details to provide you with information about our events as well as our services and facilities, if we think it may be of interest to you. We will only send you marketing communications by email, telephone or post if you have explicitly provided your prior consent. You may opt out of our marketing communications at any time.
Your choices
You have the right to opt out of receiving communications from us at any time, or ask us to change the way we contact you by contacting us at [email protected]
In order to opt you out of receiving communications, it is necessary to retain some of your details to ensure we don’t contact you again in future. Your details will only be used for this purpose.
Your rights
You have the following rights:
You also have:
Keeping your information safe
When you give us personal data, we take steps to ensure that it is treated securely. We use secure and compliant systems to store your data. The measures we use include data encryption, virus/malware protection, hardware/software firewalls and site to site VPN’s to reduce the risk of hacking or data theft. All of our laptops, PC’s and server based user accounts are protected with strong passwords.
Use of ‘cookies’
When you visit the DS&L website, we collect various personal information which may include your name, address, contact details, IP address, and information regarding which pages are accessed and when. It is possible to switch off cookies by setting your browser preferences.
16 or Under
If you are aged 16 or under, please get your parent / guardian’s permission beforehand whenever you provide us with personal information.
Complaints
We always comply with the Data Protection law when dealing with your personal data.
If you have any concerns or complaints about how we are handling your data, please do not hesitate to get in touch with us on 01728 861101 or by email to [email protected]. You can also contact the Information Commissioner’s Office an obtain further information at: www.ico.org.uk
Review of this Policy
This policy was last reviewed March 2022. This is kept under regular review and updated where necessary.
The purpose of this Policy is to explain how Debenham Sports & Leisure (DS&L) collects, protects, and uses your personal data. We are committed to ensuring that any personal data supplied by our customers or is otherwise generated by our business activities is collected and processed fairly and lawfully within the requirements of the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).
About cookies
This information is used to analyse overall patterns of website use.
Cookies are tiny software files that are stored on a computer or mobile device when an individual visits a website. Cookies allow websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future. Information on the cookies used on the DS&L website is provided below.
CookieCookie NameDescriptionKWMCCviewed_cookie_policyA cookie used to check if visitors have been made aware of this cookie policy.
Google analytics cookies__utma, __utmb, __utmc, __utmzCookies used to collect information about how our visitors use our site. We use this information to improve your experience. More information can be found here
For more information about the different types of cookie, visit the website: About Cookies website.
Who we are
Debenham Sports & Leisure (DS&L) is committed to protecting and respecting your privacy and security. Whenever you provide us with your personal information via our website, we will treat that information in accordance with this Policy, our terms and conditions and current UK Data Protection legislation.
By using the site and any services we offer via our site, you are agreeing to be bound by this Policy.
Please read the following carefully regarding your personal data and how we will treat it. This Policy may change from time to time, so please check this page periodically.
Debenham Sports & Leisure (DS&L) is a trading name of the company Debenham Village Hall & Playing Field Trust ('DVH&PFT'). We are a registered charity (number 1099705). The registered address is Gracechurch Street, Debenham, Suffolk, IP14 6BL.
If you have any questions about this Policy, you should contact The General Manager on 01728 861101 or by email at [email protected]
How do we collect information from you?
Information you give to us: This could be when you place a booking to hire DS&L facilities, or attend an activity or event.
Information we get from your use of the DS&L website: When you visit the site, we collect various personal data which may include your name, address, contact details, IP address, and information regarding which pages on our website you accessed and when.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
It may be necessary to pass your information to a third party in order to process a service, but we will only share the personal information necessary to deliver the service.
We may use the Email Octopus email marketing platform and/or the Weebly marketing function to keep you up to date with what is happening at DS&L and on occasion create online surveys via Survey Monkey to gain feedback from you regarding the DS&L facilities and activities. This will help us to continue improving the services and facilities we provide for you. Please use the following links to view each of their privacy policies
www.weebly.com/uk/privacy
https://emailoctopus.com/legal/privacy
https://www.surveymonkey.com/mp/legal/privacy-policy/
How is your information used?
We may use your information to:
- process orders/bookings submitted by you;
- carry out our obligations arising from any contracts entered into by you and us;
- verify your identity;
- seek your views or comments on the services we provide;
- notify you of changes to our services;
- improve our services or marketing purposes;
- send you communications which you have requested and that may be of interest to you; and –
- these may include information about our events and activities or updates regarding our facilities and services.
How long is your information kept for?
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. tax/accounting purposes). We review our retention periods on a regular basis.
Lawful Processing
The following are the grounds we rely on for lawful use:
Consent: we can show that an individual has performed a clear affirmative action (such as saying “yes” to a question or ticking an opt-in box) to allow us to process their personal data for a specific purpose.
Contract: the processing is necessary for a contract we have with the individual, or because they have asked us to take specific steps before entering into a contract.
Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless the interests or rights and freedoms of the individual override those interests
Marketing
We may use your contact details to provide you with information about our events as well as our services and facilities, if we think it may be of interest to you. We will only send you marketing communications by email, telephone or post if you have explicitly provided your prior consent. You may opt out of our marketing communications at any time.
Your choices
You have the right to opt out of receiving communications from us at any time, or ask us to change the way we contact you by contacting us at [email protected]
In order to opt you out of receiving communications, it is necessary to retain some of your details to ensure we don’t contact you again in future. Your details will only be used for this purpose.
Your rights
You have the following rights:
- The right to be informed
- The right of access
You also have:
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
Keeping your information safe
When you give us personal data, we take steps to ensure that it is treated securely. We use secure and compliant systems to store your data. The measures we use include data encryption, virus/malware protection, hardware/software firewalls and site to site VPN’s to reduce the risk of hacking or data theft. All of our laptops, PC’s and server based user accounts are protected with strong passwords.
Use of ‘cookies’
When you visit the DS&L website, we collect various personal information which may include your name, address, contact details, IP address, and information regarding which pages are accessed and when. It is possible to switch off cookies by setting your browser preferences.
16 or Under
If you are aged 16 or under, please get your parent / guardian’s permission beforehand whenever you provide us with personal information.
Complaints
We always comply with the Data Protection law when dealing with your personal data.
If you have any concerns or complaints about how we are handling your data, please do not hesitate to get in touch with us on 01728 861101 or by email to [email protected]. You can also contact the Information Commissioner’s Office an obtain further information at: www.ico.org.uk
Review of this Policy
This policy was last reviewed March 2022. This is kept under regular review and updated where necessary.