Cheque SigningAll Cheque signing or Bank Transfer must be authorised by two unrelated individuals.
Cash Reconciliation
  • All Tills are linked to the main Reception Computer.
  • The Wedderburn's Software (Total Loyalty and Total Control) on the Reception Till must be shut down at the end of shift.
  • The Main Reception Computer must always be left running overnight.
  • At the end of each shift the monies for each day's takings per till must be kept separate, so each can be reconciled individually. If the takings for a till do not reconcile to zero, the manager must establish the reason and state this on the takings sheet before signing.
  • Cash payments for incidental items or wages for casual staff must not be made from the till. (Wages can only be paid against an authorised timesheet.)
Cash ControlsAccessing Tills
  • Electronic Till Key Fobs must be used by ALL members of Staff. Logging onto the Till using the "Clerk Id" function on the Till is not allowed.
  • Each regular member of Staff will be allocated a unique Key Fob Number. Use of someone else's Key without authorisation could result in disciplinary action.
  • The Key Fobs will be kept in the locked Key Cabinet in the Duty Managers Office and must be signed in and out by the Duty Manager.
  • Removal of Key Fobs from the premises is not permitted and could result in disciplinary action.
  • The key to the Key Cabinet must not be left in the lock.
  • Special keys (ie for X'ing or Z'ing the Till) must be attached to an individual's Fob Key and not left in the Till.
  • Z'ing the Till is now performed by the Software and must not be performed on the Till.
  • At the end of shift, the Duty Manager must run an X Report from each Till, sign it and attach it to the Daily Takings Sheet.
  • When empty, the Till Cash Drawer should be left open.
Till Operation
  • The Training clerk id (15) should not be used except for training purposes - if used accidentally this should be reported to a Manager.
  • Staff should ensure that items are entered carefully thus avoiding the use of the Correction key. Staff should be prepared to explain usage of the correction key.
  • No unauthorised person is allowed to use the tills. All till operators must be recognised staff and have undergone the requisite training.