Terms and Conditions
· Membership will commence from the date of payment for either the following month/year. It is the responsibility of each member to renew your membership either online or directly with us along with your payment. Reminders will be emailed to you before you membership expires.
· As a member you will still be required to book in for any classes or courts that you would like to attend/use.
· Gym members are not required to carry out an induction for the gym, however if you feel you would like one before you start using the gym please let us know and we will arrange this for you.
· Debenham Sports and Leisure and their instructors assume no liability for persons who undertake physical activity and anyone in doubt should consult their Doctor prior to physical activity.
· Before using the gym or a class you must read and sign a copy of a health ParQ statement to confirm you understand and agree with our terms.
· Debenham Sports and Leisure Gym is for the use of over 16’s only. Youth gym members can access the gym during term time in the allocated ‘youth gym sessions’. Access is also allowed for a paying youth member over 11 years old with a parent or guardian gym member who is over 21 years old.
· You do not have to be a member to attend a fitness class or hire a court. You will just need to set up as a ‘customer’ and create a ’log-in’ on our booking site to access the booking system. On our booking system you will be able to book classes and courts and pay for them directly using our online payment system; Stripe.
· A cancellation can be made up to 12 hours in advance of the class/court start time. If a cancellation is made after this time, no refund will be given or credited to your account. This cancellation policy excludes; Boot Camp, Yoga, HIIT, Pilates and Zumba Gold (these classes are privately run by external instructors– they may have their own cancellation policies, please check with the instructor).
· A ‘Junior Court’ booking can be made for either a mix of under 16’s hiring the court or an adult and child combination hiring the court. If all members of the group booking are over 16 years old then a regular court hire price occurs.
· Bookings for classes can now be made 8 days in advance from 9am either online, by telephone or in person but please be aware that staff cannot take any bookings before the 8 day window.
· By providing your contact details, you grant Debenham Sports and Leisure the right to contact you via phone, email and social media accounts.
· Debenham Sports and Leisure holds no liability for loss or damage to any personal items or valuables on their premises including car parking.
· Debenham Sports and Leisure cannot be held responsible for any service or facility being unavailable for reasons outside of our control.
· You are required to inform Debenham Sports and Leisure of any changes of address, email address, telephone numbers or other method of communication. Email will be the preferred method of communication and all correspondence will be assumed to have been read five days after the email has been sent to the last address notified.
· By providing an email address you consent to receiving email communication. You also accept that email may not be a secure and confidential means of communication. Debenham Sports and Leisure will not be liable for any loss or damage suffered as a result of communicating with you by email.
· By providing a mobile telephone number you consent to receiving text communication. You also accept that texts may not be a secure and confidential means of communication. Debenham Sports and Leisure will not be liable for any loss or damage suffered as a result of communicating with you by text.
· Privacy and data protection; Debenham Sports and Leisure treats the protection of your data seriously. All records are retained on computerised systems.
· Your personal data will only be used by the Debenham Sports and Leisure centre employees in accordance with the Data Protection Act 1998. The Centre will not supply information from the database to any other organization or individual except to the extent permitted by the Data Protection Act 1998 and which is required or permitted by law in carrying out its proper function.
· By agreeing to have your personal data held on the Debenham Sports and Leisure database you are expressly consenting to the Leisure Centre processing the data for proper purposes as pursuant to the Data Protection Act 2018.
· If you have any questions or wish to alter the methods used to communicate with you please contact the Sports Centre Manager.
· Under the Data Protection Act 2018 you can request access to your personal data using our subject access form which is available on request.
· We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control.
· Debenham Sports and Leisure reserves the right to refuse entry to the Sports Centre and Community Centre
· Debenham Sports and Leisure reserves the right to take photographs of the Sports Centre (which may include you provided your inclusion is accidental) for press and promotional purposes provided the Centre gives reasonable notice.
· All personal data will be stored on ‘Sports Booker’, to view their privacy policy please visit https://www.sports-booker.com/privacy-policy/
· Membership will commence from the date of payment for either the following month/year. It is the responsibility of each member to renew your membership either online or directly with us along with your payment. Reminders will be emailed to you before you membership expires.
· As a member you will still be required to book in for any classes or courts that you would like to attend/use.
· Gym members are not required to carry out an induction for the gym, however if you feel you would like one before you start using the gym please let us know and we will arrange this for you.
· Debenham Sports and Leisure and their instructors assume no liability for persons who undertake physical activity and anyone in doubt should consult their Doctor prior to physical activity.
· Before using the gym or a class you must read and sign a copy of a health ParQ statement to confirm you understand and agree with our terms.
· Debenham Sports and Leisure Gym is for the use of over 16’s only. Youth gym members can access the gym during term time in the allocated ‘youth gym sessions’. Access is also allowed for a paying youth member over 11 years old with a parent or guardian gym member who is over 21 years old.
· You do not have to be a member to attend a fitness class or hire a court. You will just need to set up as a ‘customer’ and create a ’log-in’ on our booking site to access the booking system. On our booking system you will be able to book classes and courts and pay for them directly using our online payment system; Stripe.
· A cancellation can be made up to 12 hours in advance of the class/court start time. If a cancellation is made after this time, no refund will be given or credited to your account. This cancellation policy excludes; Boot Camp, Yoga, HIIT, Pilates and Zumba Gold (these classes are privately run by external instructors– they may have their own cancellation policies, please check with the instructor).
· A ‘Junior Court’ booking can be made for either a mix of under 16’s hiring the court or an adult and child combination hiring the court. If all members of the group booking are over 16 years old then a regular court hire price occurs.
· Bookings for classes can now be made 8 days in advance from 9am either online, by telephone or in person but please be aware that staff cannot take any bookings before the 8 day window.
· By providing your contact details, you grant Debenham Sports and Leisure the right to contact you via phone, email and social media accounts.
· Debenham Sports and Leisure holds no liability for loss or damage to any personal items or valuables on their premises including car parking.
· Debenham Sports and Leisure cannot be held responsible for any service or facility being unavailable for reasons outside of our control.
· You are required to inform Debenham Sports and Leisure of any changes of address, email address, telephone numbers or other method of communication. Email will be the preferred method of communication and all correspondence will be assumed to have been read five days after the email has been sent to the last address notified.
· By providing an email address you consent to receiving email communication. You also accept that email may not be a secure and confidential means of communication. Debenham Sports and Leisure will not be liable for any loss or damage suffered as a result of communicating with you by email.
· By providing a mobile telephone number you consent to receiving text communication. You also accept that texts may not be a secure and confidential means of communication. Debenham Sports and Leisure will not be liable for any loss or damage suffered as a result of communicating with you by text.
· Privacy and data protection; Debenham Sports and Leisure treats the protection of your data seriously. All records are retained on computerised systems.
· Your personal data will only be used by the Debenham Sports and Leisure centre employees in accordance with the Data Protection Act 1998. The Centre will not supply information from the database to any other organization or individual except to the extent permitted by the Data Protection Act 1998 and which is required or permitted by law in carrying out its proper function.
· By agreeing to have your personal data held on the Debenham Sports and Leisure database you are expressly consenting to the Leisure Centre processing the data for proper purposes as pursuant to the Data Protection Act 2018.
· If you have any questions or wish to alter the methods used to communicate with you please contact the Sports Centre Manager.
· Under the Data Protection Act 2018 you can request access to your personal data using our subject access form which is available on request.
· We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control.
· Debenham Sports and Leisure reserves the right to refuse entry to the Sports Centre and Community Centre
· Debenham Sports and Leisure reserves the right to take photographs of the Sports Centre (which may include you provided your inclusion is accidental) for press and promotional purposes provided the Centre gives reasonable notice.
· All personal data will be stored on ‘Sports Booker’, to view their privacy policy please visit https://www.sports-booker.com/privacy-policy/